Merlin

I am extremely disappointed with my experience as a subscriber to the Merlin PRO Plan. When I initially signed up for the yearly plan, it was with the understanding that I would receive unlimited chat and unlimited image generation. This was a key selling point for me, and it influenced my decision to choose this plan. Unfortunately, my experience has been nothing short of frustrating and disappointing.

Without any prior notice or communication, Merlin abruptly changed the plan benefits to include only 15,000 credits for image generation. I feel misled and betrayed by this unexpected change. The company did not send any emails or notifications to inform subscribers like myself about this significant alteration to the plan. This lack of transparency is both unprofessional and unethical.

I relied on the unlimited image generation to support various projects, and the sudden imposition of limits has disrupted my workflow. It feels like a bait-and-switch tactic, and I am left questioning the integrity of the company's business practices. As a customer, I expect honesty and clear communication, neither of which I received in this instance.

For anyone considering subscribing to the Merlin PRO Plan, I urge you to be wary. The company may not honor the terms and benefits they initially advertise, as I have unfortunately experienced. This has been an incredibly disappointing experience, and I am now forced to reconsider my options going forward.

Overall, I cannot recommend the Merlin PRO Plan. If a company cannot maintain trust and transparency with its customers, it raises serious concerns about their commitment to delivering on their promises. I hope Merlin addresses these issues and makes amends for the dissatisfaction and inconvenience caused to their customers. Until then, my experience leaves me with no choice but to rate this service a disappointing 1 star.

I hope this review helps others make an informed decision.