I've been testing the software for days now, and it's highly customizable and effective. The customer support is attentive and precise with their responses. We have multiple templates for campaign creation. If you're into personalizing your brand, you can do so in Tier 3 and Tier 4. Just one thing I'd like to see in the future is a cleaner and more intuitive interface, like KingSumo, as its simplicity enhances the learning curve. Apart from that, it's a 5-star experience all around!