I refunded similar product to be able to pick up folio's tier 2 simply because of the export video feature - which is critical to my use-case and some other cool features. However, at tier 2, (1 user) with no custom branding and subdomain it feels like I am on a free tier. I'll think about it a while or hope the guys respond to the critisms of their tiers. If all stays' same, then I'm definitely refunding. (2) Loading is also slow and feels buggy. I hope this gets optimized. Please deploy more server power - too early to be seeing the loading icons take so long.