I’ve tried a lot of ways to gather testimonials and client feedback, and most tools either feel clunky or get ignored by clients. Feedspace has been different. It’s lightweight, simple to set up, and easy for people to actually respond to. That’s huge because the easier it is, the more feedback you actually get.
I really like that the team is constantly rolling out improvements and even kept early users grandfathered into premium features. It shows they actually care about loyalty and not just chasing quick wins.