I had high hopes for Encharge and even purchased their highest package. My first campaign delivered well, but the second campaign saw a huge drop in deliverability and badly hurt my domain’s reputation. I contacted support, but no one could clearly explain what triggered the drop. This was frustrating, especially since both emails were very similar in structure and content.
I also find the platform setup confusing. The separation of "Emails" and "Broadcasts" makes things unnecessarily complicated. Every other email tool I’ve used combines these into one section, making it far easier to manage.
There are also several other issues mentioned in other reviews that I’ve experienced myself. Overall, so far this is a 2-star experience for me. This is now the second email sending app I’ve purchased through AppSumo where I feel my money has been wasted.