I tried some similar tools, some on AppSumo as well, like Bot9. CX Genie is one of the best (still behind some popular subscription ones).
It supports some major channels like Discord, Telegram, and Facebook, which are mandatory for me. It also provides a lot of features which I haven't tried all of them yet.
However, one major issue with these tools, and of course with CX Genie: The UX is not good (enough). The newbie/new users will have to spend a lot of time to understand the tool.
It also misses URL crawl, which you only need to input the domain; the tool will find all available URLs for that domain.