I've been talking with their customer support people for more than 8 weeks. I started with a trial account and then bought the paid account based upon them promising they would fix a simple "city" and "state" field on the invoices. You cannot use the software because it doesn't print a remit address in US format for a vendor to send a check to.. It does zero good to have software that you have to edit each invoice after you make it by typing your own address on it.. It's like using a typewriter. I've been emailing with the support team and owner for 8 weeks about this.. and every response I get is .. we'll have this fixed in two days. 8 weeks!