WP Adminify

I just recently bought WP Adminify (TIER 3) as it looked very promising. Really liked the idea of a toolkit for a cleaner UI of WordPress. However when I activat the adminify UI it makes the backend unusable due to the admin bar taking up almost 90% of the WP backend. I tried to reach out to customer support via their facebook group but there is no response. Sifting through the comments there, this seems not be the first time they're not getting back to their customers. I am about to refund due to this and hope AppSumo is vetting their SELECTED offerings more thorough when it comes to service and support. This is really embarassing.