typedesk

Wow I almost missed this deal, but honestly I would have purchased it anyways had I found it afterwards.

I am a remote support engineer (for 10 years now) and I have been looking for a tool like this for a long time as I'm building my agency and also provide a lot of technical support for WordPress and related tools. I always found myself wanting to re-use some repeated texts such as email intros, email endings, and some common replies.

The helpdesk software I have used always fell short because I would have to search through the "saved replies" and then tweak them. In most cases it would have taken me less time to just type it out.

Now I have been using Typedesk for a short time and it has already saved me hours of time because I can save my replies and even create variations of them. Then use a simple Quick Response Keyboard Shortcut which either puts the text in there or pops up a window to let me choose which variation to use.

I especially like the way I can create folders and organize my saved responses.

While at the moment it's "Just me" I went ahead and got two codes anyways. I just love the idea of the team folders.

This is the ONE app that is going to make 2023 and beyond more productive than I have ever been before, and I have already told a lot of friends about this deal. I hope they get their codes soon!

Typedesk is easy to use, it works 100%, and it's such a joy to use.

Thank you to the founders and team behind this app. Definitely would give 10 tacos instead of 5 if I had that option here.