Notch reviews

Copy Paste still doesn't work, and the buggy editor forces me to refund.

looked very nice at the beginning. but its very complex to use and most features are still missing. i tried to ask but never got an answer.

Pros:
- Clean UI and UX
Cons
- Feature is very limited
- Too focus on "agency" orientation

I am a commercial real estate broker, so when I buy software and use it, it has to reflect a level of professionalism. This barely gets the job done.

1) The Agreements in the template look like they were written by someone in High School, and most likely not someone in the United States. Certainly not a US attorney. In my opinion, none of the Templates are usable.
2) There is zero tutorial on how to use this software as you go through it. Who cares right? We have Youtube for that! Yeah - zero tutorial videos on Youtube. One AppSumo reviewer maybe has a little help but that's it... and it's not super simple to understand the system.
3) Ever use software where the typing/editing is clunky? That's Notch. If you've created a new bullet point with words and you want to delete it, a lot of times it won't delete the bullet point and you find yourself backspacing the words in the item before it. It's clunky.
4) Notch's main component is document signing, right? Well be prepared for a very rigid document process that literally allows you to change nothing about the signature block. And when you see Notch's signature block, you may feel like a European third grader created it. It only offers First Name, Last Name, Email Address, and there's no way to change it. When dealing with other businesses, I often need Company name and Title, and custom fields to show up... this is a very bad limitation in my opinion, especially for a signature signing app - customers want to feel confident in what they are signing, and this is terrible. Sorry, but true.
5) Customer Service is non-evident. There's no phone (I didn't expect it), there's no chat (did expect), the help database really has nothing except a few users questions, and the customer service email is hidden (greyed out on a grey page) at the bottom of the contact us form. I used the contact form and AppSumo questions page - but I guess my question wasn't important and they stopped answering questions on App Sumo after the sale ended. Moreover, whatever automated system they use doesn't check if you have a question waiting before asking for a 5-taco review.

I have a lot more to say but I think you get the point.

I am not trying to hurt Notch sales, but I really get the feeling that they priced this as a great invention and maybe not well thought out software - and I don't like that. Bottom line is it's not worth $400 at the highest tier, which I got... Compared to other platforms, $400 doesn't seem like a good deal when I have to wait possibly a year for them to get their act together.

I am going to keep working with it for another week but most likely end up asking for a refund.

Let me start with what is missing:
- Contact book to save contacts
- Variables that are connected to the contact book
- Uploading your own signature

If this gets implemented, it will be the best contract tool out there. It would make it possible to create automatisations with make.com and scale the process with templates.

What is good:
- Super intuitive design
- Great UX
- Does what is needed

This is the first contract tool that is better than PandaDoc and I looked at several others. I would buy it again.

Great product and fast communication with the creator

copy pasting a cover letter into the canvas pastes it as a single block of unformatted text. All the new lines are presented as that weird thing that happens when you press SHIFT+ENTER, rather than ENTER. This is super annoying because the majority of the workflow getting online with this app is pasting things in here from other documents that we normally send as individual documents. If you're going to call yourself the Notion of contracts, please try to have the same attention to detail.

I got the product and return the very 1st day. I tried to upload a document that I created as I would do in Docusign. I struggled to place signatures and date fields on the document that I created and uploaded. Whereas in Docusign it is a breeze. Not worth a try and false advertisement that it is a Docusign replacement.

Fast and efficient support. Super powerful application. A deal to grab otherwise you may regret it.

I was really excited about this product, especially as a DocuSign user, since it promised a more intuitive and streamlined workflow, similar to Notion.

Unfortunately, after purchasing it, I’ve struggled to even create a contract. The interface I see doesn’t match what’s shown on the website, and I can’t figure out what I might be doing wrong.

I’ve reached out to customer support twice, but haven’t received a response.

Regrettably, I’m now just trying to get a refund.

The software's intention was appealing at first glance, but I was soon surprised by major problems. All the classic commands/key combinations used in office automation are virtually unusable. I'm talking about CTRL + Z, CTRL + A, CTRL + C, CTRL + V (same thing on the Mac with CMD + Z, etc.).
What's more, text selection is buggy and completely random. I don't understand why such errors are present when a product is released. I encourage developers to listen to this kind of user feedback and correct it as soon as possible. However I'd like to point out that if they correct these aspects, the application seems to be interesting. A waste! A real shame. I had a License Tier 3...

I just accidentally deleted a whole chunk of information and I am unable to Undo. There is no roll back and no undo button appearing. Tried pressing Ctrl + Z it doesn't work as well.

Lost a large of amount of data because Ctrl + A doesn't function as a Select All well.

I like it's simplicity but no undo and no safeguards to roll back accidents is too dangerous to use.

There use to be a Task Assigned function and now it's gone. So I can't see a global assignment of tasks across all other workspaces :( My team members needs to know what tasks they are assigned too.