I have been using it now for a few months and here are my notes
PROS:
- Easy to use and have attend meetings.
- Meeting attendees like the meeting notes and linked transcripts.
- Email transcripts saves me tons of admin.
- Support has been pretty darn good – not great – they are a small team after all, but they fix things. Communication is a bit slower, but they fix things and that is more important.
- NEW meeting summary email is great – but I would like it if it included the shareable meeting link ALSO. I have an automated system that could then capture that and put it into my CRM system, but currently I have to go to the meeting to get this and add it manually.
CONS:
- Easy to forget the settings and when I add meetings I have to go into MeetGeek and change the settings if I want it different that the default. Maybe a weekly reminder of the meetings scheduled and settings with links to update would help?
- Transcription is not great and still doesn’t capture the meeting accurately… I don’t even look anymore about who said what and why as the time to train the software and update that was way too much. (seems to have more trouble with women’s voices… ) I like that they are available and often use them to find keywords in the video, but I don’t use them for accuracy.
Worth the price