MeetGeek reviews

I have been using it now for a few months and here are my notes

PROS:
- Easy to use and have attend meetings.
- Meeting attendees like the meeting notes and linked transcripts.
- Email transcripts saves me tons of admin.
- Support has been pretty darn good – not great – they are a small team after all, but they fix things. Communication is a bit slower, but they fix things and that is more important.
- NEW meeting summary email is great – but I would like it if it included the shareable meeting link ALSO. I have an automated system that could then capture that and put it into my CRM system, but currently I have to go to the meeting to get this and add it manually.

CONS:
- Easy to forget the settings and when I add meetings I have to go into MeetGeek and change the settings if I want it different that the default. Maybe a weekly reminder of the meetings scheduled and settings with links to update would help?
- Transcription is not great and still doesn’t capture the meeting accurately… I don’t even look anymore about who said what and why as the time to train the software and update that was way too much. (seems to have more trouble with women’s voices… ) I like that they are available and often use them to find keywords in the video, but I don’t use them for accuracy.

Worth the price

I have been using the product for a month or so now, and the recordings work pretty nicely. Transcriptions are nice to have as well. Action item highlights are questionable. One thing I hate the most about meetgeek is that they send marketing messages on chat and send emails to everyone at the meeting to market their own product. And there is no way to opt-out of that behavior. It's one thing to inform people we are recording the meeting, but no I don't need you to email all the participants about it.

MeetGeek was perfect before the update.

It was also the reason I cancelled my Otter.ai subscription.

I even publicly referred folks to consider it as a Fireflies.ai alternative. And Otter. And that was just after I got some awesome support from Dan, who helped me figure out an issue with my connection.

But right after that update and fix, I now have MeetGeek joining meetings I don't host. I reached out to support about this but ended up figuring out a workaround myself because the recommended solution wasn't applicable to my case.

The biggest issue I faced after that was MeetGeek notetaker not sending the usual email notification, as has always been the case before this update. I reached out to Support a few times and, eventually, everything was resolved with the missing meeting (it turned out to be an error).

I've never been the kind of customer to demand an immediate response as many others do. But it would help a lot knowing when to expect a response after contacting support and sticking to it. Even if there's waiting time involved, I'm happy to wait as long as it's not in unpredictable silence.

After having such a great experience with MeetGeek the first few months I won't lie, I felt quite disappointed recently.

But I also want to acknowledge that everyone is doing their best.

MeetGeek had been by far one of my favorite tools I ever bought here on AppSumo. I was so impressed with how easy it made my life every time I had calls with clients. And how seamless its presence was.

And while I'm not that excited about the new update, this was still a result of a feature request that a lot of users had. Which also shows that the team listens. And they try their best to deliver what their users want.

While bigger companies have a lot more bandwidth and resources to allocate for customer support, that is not always the case with AppSumo deals.

I still stand by my statement that MeetGeek was the BEST deal I got here on AppSumo and will continue to recommend MeetGeek to everyone looking for an Otter.ai alternative.

The only thing I'd highlight and advise anyone reaching out to support (for any deal here on AppSumo) is this: try to be a tiny bit more patient.

Everyone is doing their best. And if they're not...

They wouldn't be here, selling to the AppSumo community, would they?

I don't understand how come so many people complain. The platform is extremely easy to use and straightforward to set up. In the very beginning (like a few weeks ago), there was only one time when the notetaker didn't show up, but after that, it had a 100% success rate, so highly recommended!

I purchase Meetgeek after confirming with their team on appsumo and their website chat that I can use it for YouTube subtitles. Now suddenly they are saying in FB group that I can't use it for YouTube. So be careful. Founder asked me to refund it on FB group. This next level of not knowing own product by SaaS support team.

I have lost one of the most important recordings, and their support just don't care.

For the past 24 hours I've been trying to get a response and they seem to be away all the time.

You are warned

I just purchased this deal and really want it to work like it seems it does. Activating the product didn't work. No codes for this activation, just an activate button. Logs in to a free account and the instructions to view plan tab, do not show anything about Appsumo plan.

Once in, there is no real guidance on how to use the account. While I was able to test out a meeting, I feel there should be a quick walkthrough, or if there is one, it should be easier to find. I sent a meeting link to my test meeting, and MeekGeek joined the meeting. I ended the meeting, and the note-taking didn't work; the meeting does not show up in my "past meetings" tab, and I did not receive an email of the transcription. I contacted support for help, but have to wait until tomorrow for a reply. Not the best onboarding experience I've had with AS products; hopefully things improve once my account plan is correctly set up.

We like meetgeek and the recent updates for sure, but would love to have a more teams based approach, meaning that transcription hours get allocated per team and the admin can choose how many hours they want to add to each team's monthly allowance.

I've been using Meetgeek to record my meeting for 2-3 months now and the main reason for buying the LTD is the integration part. I wasn't recording too much, but having the ability to use Zapier and to send my highlights to other platforms, like G Drive, or my CRM, is a killer feature for me.
I look forward to the day Meetgeek will be able to also record (non-host) webinars.

This is already one of the more practical things I have bought. MeetGeek is excellent for meetings, studying, and as a content machine.
The video, the summary, the transcription, the sentiment....video, podcast, blog post

A total content machine.

Oh and for normal people and meetings this thing is pure money, a layup, no brainer, etc.

Needless to say i am a big fan of MeetGeek

I jumped at this deal as soon as I saw it—I needed a transcription tool, and the insights feature in particular made it compelling to me—but I'm not currently wowed. I'm finding two big sticking points at present:

1. Clients are concerned by the "livestreamed" popup. Even when I brief them on the feature before a call, even when I explain at the start of a call, and even after we've used MeetGeek for several consecutive calls, clients are still wary of the livestream warning. Several refuse to use it, and while it's nice to be able to upload recordings of those calls and still receive transcripts, without speaker identification on uploaded transcripts (or the ability to add identification manually, like Trint and Otter provide), those transcripts tend to be too clunky and difficult to parse to be worth using.

2. Transcript accuracy isn't stellar. I switched to MeetGeek from Zoom's free transcription feature, and I find that MeetGeek is only slightly more accurate than Zoom transcriptions (even though all calls I've tried have been English-language with native speakers). MeetGeek seems to particularly struggle with calls where all speakers have female voices; transcriptions of male voices and transcriptions of mixed gender calls tend to be much more accurate. I know that this is a common issue with speech-recognition software, but it definitely becomes frustrating as a woman hosting calls with mainly female colleagues and clients.

I am in general very impressed by what MeetGeek is trying to do—I just don't think it's quite there yet. I'm looking forward to the Zoom Bot alternative to the live popup, and I hope that once that's introduced I'll begin to find MeetGeek much more useful.

The concept is good but its missing some critical features.

1) Participants cant edit the Agenda in advance of the meeting. This is a huge miss. I use this for my 1:1s with staff, and I want them to update the agenda in advance of the meeting so i can see things in advance of the discussion. When they dont have access to edit well in advance then this ruins my workflow. For a meeting tool im surprised at this huge omission

2)syncing new meetings is slow. Often I will create a new meeting in Google, and then try to manually sync meetgeek to have it show in my "upcoming" so i can add an agenda. sometimes it can take a hour to show up. this again is poor for my workflow.

3)cant use it for meetings where i am NOT the host. I get many invites to meetings from vendors. theres no way im going to ask them all to install a new app they never heard of so i can take notes. Fireflies.ai will automatically join every meetings regardless of if i host. usually the host just says "hey theres this fireflies thing, is that you?" and i say "yep thats just my note taking app". easy peasy. With meetgeek its either i have to ruin their workflow and ask them to install an app and then learn to navigate it, or i end up using something else and having things fragmented.

What I DO like: the agenda is nice (even tho it cant be edited by guests in advance) and i like the rolling summary by stringing previous agendas together.

If they work on the interface, streamline the processes or using the actual product, this would be a huge hit. For now though, im holding off.