PodcastingLibrettoTerrible Customer Service / Faulty Softeware

Libretto

Libretto

Libretto

3.58 reviews

Record and edit podcasts and videos with ease

Terrible Customer Service / Faulty Softeware

I purchased this software as a content creator who conducts interviews with guests, including high-profile individuals who are often difficult to schedule. In many cases, we have only one opportunity to record. Unfortunately, while the software indicated that everything was functioning properly during the recording, it ultimately failed to capture my guest’s audio and video.

I immediately reached out to customer support for assistance, as of this review it's been over 8 days and I have yet to receive any response. The lack of communication and support has been extremely frustrating, making this a truly disappointing experience.

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Purchased from: AppSumo.com