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Heybase reviews

The ultimate digital sales room platform

What everyone's saying

4.4/5
130 reviews
Too many bugs & no support

The sales rooms itself look great, but sometimes they are broken. They have a support forum, but they basically give no quality support. Another problem is that you cannot create sales rooms with custom variables so that a VA (or even api) could quickly create them for different prospects. They tell that this will be available or even party is, but it doesn’t work and help documents are often outdated.

I really really hope that somebody develops a similar company and tool, because the idea is GREAT. But the development and lack of support and reliability are a no go.

I started using Gamma for my purposes now… hopefully the founder will find a drive for excellence one day, because the sales rooms could be phenomenal.

0c5458688b8a4c458a115b2d213e0306
Purchased from: AppSumo.com
Zero support

The product really doesn't have any support at all. No one gets back to you when writing to support. The login function breaks daily. Cname stopped working months ago and now no room can be uniquely branded.. It's really disappointing because the concept is good and the tool looks great but with it constantly crashing and literally ZERO support it makes it functionally useless.

icttmmail
Purchased from: AppSumo.com
Simple tool

I can recommend this to anyone who wants to guide their prospects and showcase the product and offerings.

Apr 30, 2024
HerbedChorizo597
HerbedChorizo597
Purchased from: AppSumo.com
So many crashes

The room itself looks good and once I get it to work, I think my clients will like it.

But getting it to work... I'm starting to despair here. Trying to build a sales room but every few minutes, my entire browser crashes. And changes haven't been saved.

Also, some of the integrations don't seem to work, just gives me a blank page. It's just a pain to get it to work currently. I accidentally delete stuff and there's no back button. I think you guys need to test this yourselves and fix all the bugs before it's ready for use.

Will be great once the bugs are fixed.

c3e4f40b6f584f6a9ae919bf57687385
Purchased from: AppSumo.com
Dissapointed

I had to actually come back and upgrade my review after lack of support, and finding out that the "embed" feature is nothing more than a static photo of and un-clickable image, not a true active embed. Not sure if I wanna keep this.

robgenius29
Purchased from: AppSumo.com
Fundamentally Flawed! Biggest Disappointment

Support gets back to you "within a day" writing messages to your client don't get email notifications, only the proposer does. The mini intro video overlays the chat box so you can't communicate, buggy UI, even their own video sample doesn't load on occasion because of "video to large" other times it loads but with out sound. the client has no idea that you have sent messages without clicking on the actual room and opening the chat function, i can see you sending the client messages and they won't have clue, the analytics are do not work, you can spend all day looking at the proposal but say the client spent 0 minutes looking at it,

PaulCheetham
Purchased from: AppSumo.com
Give it a chance!

This app is not getting the love and care it deserves!

They're obviously a startup with a small team, making some mistakes along the way, like sometimes not having the best communication or having some major issues fixing their bugs, but we should take a step back and carefully analyze it.

When they arrived the 1st time at Appsumo, they brought something new. Quite sure multiple businesses/solopreneurs, have this app paid multiple times in the first couple of months. It's powerful!

They are so good and new to the scene, that "clone apps" have been entering the space with nothing new to show, like the example of the " Notch " most recent copycat, that conveniently ignored Appsumo questions when asked/being compared with "HeyBase". They've copied Heybase 99%, so no original ideas, no future for Notch I believe.

Being this new and disruptive also brings challenges others don't face, so we need to have that into account as a good LTD buyer, when investing on "untested waters".

ATM it's not so important about "what happened" but "if and how they solved it", and they have delivered!!

The new UI it's amazing and keeps improving. The AI brings the latest tech to your fingertips, but you can still use HeyBase without it, and still get the leads coming in.

They have now better and faster communication, so take advantage of it and make things happen!

Note to founders:
1. I would revise the AI tokens since they're on the low side and also consider BYOK so you don't ever need to be worried about LTD users' limits. If you're thinking on addons monetization, there's other ways that would be more accepted and acquired, like giving access to alternative new AI models in the future with smaller addon pricing, and others. It should not be a concern now.

2. If you ever need to think were to cut your time, efforts or resources, don't do it on customer support / brand communication. You're doing great now, so keep the good work!

ExpertEnough
Purchased from: AppSumo.com
Peter Lakeman

Heybase has truly transformed our sales strategy, not just in efficiency but in aesthetics and competitiveness. The platform's intuitive interface was just the beginning. What sets it apart is how it revolutionizes our proposals, making them not only visually stunning but also distinctively superior to our competitors'. This visual appeal has dramatically improved our lead-to-deal conversion rate. The great customer support further amplify our operational productivity. For teams aiming to elevate their sales presentations and stand out in a crowded market, Heybase is the ultimate solution. It’s highly recommended for enhancing both the effectiveness and the visual impact of your sales efforts.

peter2500
Purchased from: AppSumo.com
Amazing product to close more sales

I really found this tool amazing and save so much time in managing so many leads and close more deals.

Thank you so much.

ashfaque0433
Purchased from: AppSumo.com
Invaluable for your Sales Team

I recently started using Heybase for my clients and sales outreach. It's been a game-changer. Every clients gets their own personalized Digital Sales Room. The personalized recording feature on every page is incredibly unique and has helped us connect with clients in a whole new way. The customization available is impressive, allowing us to tailor the platform to each clients specific needs. Additionally, the wide range of integrations and API access have made Heybase an invaluable tool for boosting our sales efforts.

TheLoanGuy
Purchased from: AppSumo.com
The perfect weapon for closers

Heybase has been an absolute game-changer for me. This platform is both flexible and intuitive, making it incredibly easy to streamline my sales process. I am confident that the majority of my competitors are not utilizing this or any comparable solution.

I am beyond excited to witness the power of the new features that will soon be released! I cannot wait to see how they will further enhance my sales process and take it to the next level.

sweet_armadowie
Purchased from: AppSumo.com
Must have for onboarding clients

The product is a powerful tool for businesses looking to streamline their knowledge base creation process. Whether you're a small startup or a large enterprise, this product can help you organize, categorize, and present information in a user-friendly manner. With its intuitive interface and easy-to-use features, even non-technical team members can create and update knowledge base articles with ease. Plus, with its ability to integrate with existing systems and platforms, you can ensure that your knowledge base stays up-to-date and relevant. Say goodbye to scattered information and hello to a centralized, efficient knowledge base with this product.

Adityag
Purchased from: AppSumo.com