Overall, the platform is great—especially the user experience, which is clean, intuitive, and easy to navigate. However, one major issue has been affecting my ability to actually use the service: connecting to the US servers rarely works. Most of the time, I’m unable to log in to a US location, which is frustrating and limits the platform’s usefulness for me.
I really hope this issue gets resolved soon, because the potential is definitely there. Once the server reliability—especially for the US—is improved, this could be a top-tier VPN.