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I've been using Feedspace since the first or second week of their launch here. It's easy to set up, dependable, and the UI is clean and intuitive. I run Feedspace across two products and it works great. The webhook support and API access make integrations painless, and the branding options help everything feel consistent.
I'm on tier 4 and very happy with the purchase. Chirag and his team listen to customer feedback and keep shipping useful updates. I've watched Feedspace improve a lot. This is the best feedback solution on AppSumo, period.
Get Chirag to run you through it before you even try to do anything yourself - he is so good with pacing it out, making sure you get it before moving on and moving on quick when you know what you're doing, so no wasting time.
Loving the looks of the features and looking forward to getting it live on the website, to start getting in some overdue client reviews!
I am building one step at a time my Walls of Love in Feedspace and I like it very much. What is astonishing is the right away replies to whatever issue you may have, via mail or chat, anytime. They include your inquiry in future improvements; it´s a very dynamic and full of energy company, I am very happy with this acquisition. Thanks, Chirac!
They have really gone out of their way to take a product that was good and make it consistently great. They still continue to roll down the roadmap coming up with even more ingenious sue cases and deployment features. I bought back in 2024,and I'm still surprised by their attention to detail and outstanding support
As a marketing agency, we tried MANY different ways to leverage user-generated content. Feedscape is the one platform we prefer by fair. We got the Appsumo deal in April 2024 and it has been incredible to see the evolution and improvement of the features they provide.
I just had a question and the team (Chirag) hopped on a Zoom call with me this morning to answer my questions. The level of commitment and mission is what made me write this testimonial. I love that they offer audio and screen sharing as a format to gather content. It is very easy to use! I 100% recommend it for any small business.
I buy a way too much on AppSumo like all us Sumo's of course, so I am behind in testing & trying and recently I started playing with FeedSpace and at first i wasn't sure about it but I didn't get it at first. But Chirag spent a good amount of time walking me through it, showed me a ton of features that I didn't even know existed, helped troubleshoot my custom domain and even had his team do a quick modification for my account. Many people have probably seen me going hard at times on the AS Partners so I wanted to also make sure I leave positive ones lol and that is what I am doing. Great product, Great Team and so many freaking network integrations to gather feedback. If they come back buy it and not sure how true it is in the FB group it slipped that Version 3 is coming out. He wouldn't completely tell me but if its true and they come back, BUY!
Feedspace is an exceptional tool, easy to use, with a great design and fast upload speeds for videos and audio. On top of that, they have an outstanding team that's quick to respond. I highly recommend it!
I had a customer record a review and i can not access it because of some xml error on the page... I think the video is lost!
I would like to submit a preliminary review here. The tool has great potential, but unfortunately, it is still too narrowly focused on specific application areas and industries. Particularly in coaching and services, reviews from real people are crucial for building trust in the brand or company, similar to Google reviews. Therefore, the most important features are still missing in this tool. However, I see great potential in perfecting this easy-to-use tool with meaningful and easily implementable features.
Therefore, I am initially giving it 3 stars, as my initial expectations have not been met after the purchase, and I have not yet found much use for it due to the points mentioned above. However, if the points I mentioned are added, I will give it a solid 5 stars. I believe that the developers also believe in their product and do not see these 3 stars as an insult, but rather as a small encouragement to improve their product for an even larger audience and to make it absolutely perfect.
I would also like to express my heartfelt thanks for the introduction of the 5-star rating system. It is a wonderful and extremely practical addition.
The following 3 functions are still missing, and I would like to have them:
1. The ability to add a first name to received feedback, so that the first names can be displayed on the "Wall of Love."
2. An option to add contact details to feedback, so that as the creator, I have the opportunity to verify/confirm reviews via email, to gain more credibility and trust as a "real person."
3. A function to customize the automatic display text of messages sent by the customer, and the ability to specify whether it is the sale of a product or a service.
These points would significantly improve the user experience. Thank you for your attention and commitment to continuous improvement!
I am excited to see what lies ahead!
Best regards,
Hoffmann
I love how easy it is to setup and start using. I was up and running in a matter of minutes. Great customer service :) ... they immediately responded to my support questions and went above and beyond to resolve my issues. Amazing!!! Thank you!!!
In the world of AI & Bots everywhere, Efficiency and Authenticity drive today's customer decisions. And Chirag and Team at Feedspace is the bridge that connects both.
I was impressed by the quick onboarding process- no convoluted precess, just simple straight to the point.
The real standout feature for me is "Wall of Love", best to showcase digital billboard of my customer praises. It is a creative solution of leveraging positive feedbacks.
Getting reviews from multiple platform and getting insides out of it was never this easy. Moreover the team is excellenent with the query responses.
Best buy with value for money.
One Video, One Audio Feed, One Text Feed... ALL created in less than 20 minutes! This software (so far) is working perfectly. The ONLY thing that is missing, in my humble opinion, is the ability to embed the video and audio forms on my website. That is it! Great job Feedspace team. Make it so I can more easily embed the other forms and you've got a 10 star tool here. In the meantime, you can use the following hack:
Create your own Iframe and add the form URL to the Iframe. I have tested this and it works perfectly! For all my fellow sumolings who would like to know how to accomplish this... here is the code:
<iframe src="INSERT FEEDSPACE FORM URL" width="100%" height="1200" scrolling= "no" style="border:none;" title="Video Feedback"></iframe>
Make sure you test the height to ensure that the user can scroll to the bottom of the page (or) remove the (scrolling= "no") from the above code.
Again... fantastic job Feedspace Team. Keep up the good work!