Hi everyone,
I just wanted to give a quick shoutout to the software emaildelivery.com for IAN.
Before I bought the software last November 2024, I sent a support message to the regular address emailteam@emaildelivery.com, because before I purchase any software, I always want to know what I’m getting into. Is the support working.
I sent my email at 1:00 PM — and by 1:20 PM, I already had a response.
Unbelievable.
Just wow.
After that, I took a closer look at the tool. It runs smoothly, I’ve installed it, and it works.
There’s an incredible knowledge base with FAQs — something you rarely find in any software. Yes, it’s a very complex software, but everything in the FAQ works exactly as described. It’s a real guide.
And just imagining how much heart, how much attention to detail went into this — you can immediately tell what kind of high standard the developer has set for himself.
I saw that some people here have written that the support doesn’t work properly.
And AppSumo even added that it’s refundable.
Well, today I wrote to Ian again today at 6:41 AM — and got a reply 18 minutes later.
We had a short back-and-forth conversation. So yes: I get feedback. Instantly.
I honestly don’t understand why anyone would say there’s no support. Of course, I get that as a startup or a one-person business, it’s a huge achievement to build software like this. And yes, software development takes time — you can’t always expect an immediate response. Though in my case, I got one instantly.
Ian clearly continues working on the software, and it would be a shame if it didn’t survive — because it’s a fantastic tool, a truly great product.
So please: have patience, have respect.
All I can say is — I get support, and I say: give it a chance.
IAN — go for it and make the software even better than it already is.