I recently purchased Cast Magic T3 because of all the raving reviews, and while there are some useful features, I’ve encountered significant issues that make it hard to recommend.
One major problem is the functionality of YouTube links. It’s currently not working, forcing me to manually download my YouTube videos and upload them to Cast Magic. This workflow is anything but efficient, and it's frustrating that I have to go through these extra steps. Every other app I know handles YouTube links for transcriptions without a hitch, so it feels like a lack of resources or urgency on Cast Magic's part to fix this. For me, this is a dealbreaker.
Additionally, I've been trying to generate some shorts in the Studio feature for the past couple of days, but I keep running into errors. I reached out to their support team, who confirmed there is a bug they're working on. While I appreciate their quick response, it was frustrating that there was no apology or friendly tone in their reply. It felt like I was inconveniencing them rather than them supporting me as a customer.
Besides these issues, the app is okay, but honestly, it doesn't offer anything I couldn't automate with ChatGPT. If Cast Magic doesn’t resolve the Studio bugs and get the YouTube link functionality working soon, I will be requesting a refund. It’s disappointing because I see potential in the app, but these problems are major hurdles that must be addressed quickly.