User on-boarding can make or break your SaaS product and Bonboarding will make it better.
We are using Bonboarding instead of Intercom for our guided tours. Why?
First is COST; seriously, Intercom charges $500 per month for their on-boarding guided walk-through.
Second, I love how you can construct your entire walk through without having to integrate it into your live site.
Basically with their Chrome plugin, you can design every element you need and then once you are comfortable with it, you can THEN add the integration code to your site.
So if you are building a SaaS product and want to improve your on-boarding process, then Bonboarding is awesome.