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I am on Tier 2 but downgraded to basic support that has no support via email, chat, and call.

The email said:
You’ve now been downgraded to the Basic support plan. If you found value in the Business support plan and wish to continue accessing support via email, chat, and call, consider upgrading.

If you used your work email to sign up for the app and now your company is no longer around, they won't be able to help you switch to a personal email. In my situation, I closed my business a few months ago and totally forgot to switch my email back to a personal one. I reached out to them for assistance in changing the email, but they informed me that it's not possible to make the switch, even though I showed them the invoice from Appsumo.

- About the app: It's all extra stuff - Don't waste your money on it

app is working very slow main thing is only 1 user that is me still app work very slow,

The "publish to App Store" feature I paid for is misleading. It is not free--it's an add-on. Very unhappy customer.

This service is a complete disappointment. They advertise a lifetime deal, but once you’re in, you realize you have to pay monthly to actually use it. Essential features are locked behind expensive add-ons, making the initial purchase almost useless.

Beyond that, the platform itself is unreliable. Builds fail without explanation, support is slow and unhelpful, and they even lost critical keys needed to update apps. If your app gets rejected by Apple or Google, don’t expect much help—just an offer to pay more for their "publishing assistance."

Save yourself the frustration. There are better, more honest alternatives out there.

I purchased a Tier5 and do like the service. My gripe is the wordpress connector. I have tried everything from disabling all plugins to whitelisting the IPs. The plugin is 8 months old which is a serious red flag for me. Do you plan on updating the plugin anytime soon?

I've tried multiple tools to generate an app for iOS and Android from my website, and this is the ONLY one that works and works well.

It is unfortunate, they made a bait and switch, Keep reading the comments and it seems all of us were just dreaming the exact same situation. You promised one thing, changed your mind, now they are all add-ons!

Yea, Yea - From the beginning we said pro plan.....blah blah..... Honestly I'd be happier if you just owned up to it and said, we went in over our heads, it got big, we can't afford so we have to charge, but don't make us sumolings look like we are in the wrong. You said, you changed your mind, now we have to pay. Hopefully a future buyer will see this and take heed that unless you pay them monthly, not much use of this app

I purchased the 5-tier lifetime deal a few years back, expecting long-term value. While I appreciate the continued development and new features, I’ve noticed that many of them come with additional fees. The offline version, which seems like a standard feature, costs $3,000 per year per app, and other essential functions—like monetization, subscription-based apps, and app store submission support—also require extra payments.

It feels like the “lifetime deal” isn’t truly lifetime, but rather an initial buy-in with ongoing charges for key features. I understand that continuous improvements come at a cost, but I wish there was more transparency upfront about these future expenses. I wish I could refund the entire thing.

From a good idea to a lot of not clear bugs.

We bought this on 2021. We need a webview app connected to wordpress, nothing particularly difficult and it was good. We took Tier 3. After the last publish of app in 2023 (we bought tier 4) the nightmare:
1) No build succesfully done after november 2023 (we succeed today, removing all part of notification)
2) They "LOST" key of Android version (their key, we cannot access it), so we cannot update on Google Console the app published before, need to delete an re-create on store... embarassing.
3) The build of today is totally not working. Apple refused it. And no testflight test.
The problem is that the testflight using their Appmysite test app goes without any problem... so they have enormous problems in CREATING distributable and working BUILDS.

Information on error in the site are minimal, and their anwsers are totally unuseful. We restart creating all certificates on developer of apple following their "cut'n paste" guide.
And surprise: NO BUILD.

All this seems that they are developing the creation part (adding features) but ignoring the self build part. Probably because from some months they added paid features to help you publish...

the app decides it doesn't want to play nice with other plugins, so you're forced to deactivate the plugins and then find it won't work at all, waste of money might as well use GoNative.io

Spent hours and hours trying to figure out what s happening. Don't waste your money!!!

I bought it with the last year offer here with the promise to offer shopify, till now they dont provide it and now I cant refund! since it takes years with a lie to get more people to buy!