I have had the worst experience with this company. I purchased this some time ago, so I am unable to get a refund, unfortunately. As a smaller business, we used this for our newsletter. It appeared to be okay until we started to send out emails. Most of them bounced, so it was not very productive. Our account was hacked and a big load of spam was sent out. This is where it got very frustrating. They closed our account and would not assist in anything after that, saying we breached the rules. It was very, very obvious that we were hacked. So much for the security on their site. Support is almost non-existent. We just couldn't get anywhere with these guys. My recommendation is to stay away from this product.