End-to-end Customer Journey Analytics

About Woopra

Woopra is a powerful customer journey and product analytics platform that helps businesses of all sizes gain deep insights into their users' behavior and interactions. The platform seamlessly tracks and unifies data across marketing, sales, support, and product touchpoints, providing a comprehensive view of the entire customer journey. One of Woopra's key features is its ability to analyze customer journeys, trends, retention, and segmentation. The platform's visual interface allows anyone in the organization to quickly answer questions about their data without writing a single line of code. This democratizes data-driven decision making and empowers teams to make informed choices that drive acquisition, engagement, and retention. Woopra also offers powerful automation capabilities, allowing businesses to trigger personalized interactions based on user behavior and attributes. This helps teams engage customers through the right channels at the right time, fostering deep, meaningful relationships. With over 50 one-click integrations, Woopra makes it easy to unify customer data across tools and touchpoints. This provides businesses with the ultimate source of truth, enabling them to identify obstacles and opportunities in the moments that matter most. Woopra's target audience includes product, marketing, sales, and support teams who are looking to better understand their customers and optimize the end-to-end customer experience. By providing a comprehensive, data-driven view of the customer journey, Woopra empowers these teams to make more informed decisions, increase acquisition, drive engagement, and improve retention.

• Journey Reports

  Reveal obstacles and opportunities at every touchpoint. Combine any set of actions or attributes to visualize how users move through your website, marketing campaigns, and product. Woopra's customer journey platform uncovers each customer's unique story and quickly responds to behavior, driving engagement and increasing retention company-wide.

• Trends Reports

  Discover how key metrics change over time and the attributes that drive performance with Trends Reports. Measure product usage by feature, subscription changes by location, campaign performance by source, and much more.

• Cohort Reports

  Compare how different cohorts of users perform to identify challenges and opportunities for growth. Woopra's Cohort Analytics Reports help teams analyze growth trends over time by monthly or quarterly cohorts, allowing you to measure patterns throughout the customer lifecycle.

• Retention Reports

  Measure how long users continue to take any action or use any product feature with Retention Reports. Know if customers continue using your app after signup or come back to make another purchase. Easily uncover at-risk users and discover engaged heroes.

• Behavioral Segmentation

  Slice and dice data like a Michelin Star data chef. The intuitive visual interface of Woopra's customer journey platform arms teams with the most robust segmentation capabilities on the market. Create dynamic segments of users based on any combination of criteria from opening an email, to signing up for a trial, to using a hot new product feature.