Sidekick reviews

I should have done my research... (seems like AppSumo did not and fooled us. Why did they resell this product??)

Checking Facebook, LinkedIn, etc. and their website, there are no updates on this project since July 2023. No way to contact them, and no updates.

I want a refund!!!

Good tool - very happy to have picked it up

I read somewhere that it was compatible with Chrome extensions. But unfortunately, it is not. I have an extension I can't do without, and unfortunately, it doesn't work, and the support says the following: The browser is based on Chromium, but it doesn't mean that any extension/web tool can support it. For me, it becomes useless.

Just use native Chrome and organize your tabs.

I love Sidekick; I'd love to use it, but... they are so slow with Chromium updates that using Sidekick poses a serious threat to your security. Currently, there are a bunch of known vulnerabilities out there that were patched in any other chromium-based browser, but not in Sidekick. Can't recommend it.

I have been in touch with support multiple times on browser crashes, here's a list of things that I can guarantee will crash Sidekick on my device:
1. sharing browser tab on video calls (resorted to sharing windows or screens)
2. opening a link from 1Password extension
among other things. In addition to other crashes which I can't explain.

I'd also sometimes have sites not loading for no obvious reason.

Annoyingly, when it crashes, it also removes all my apps, so I have to add them again. It's even more challenging adding Slack, because, by default, they take over my status updates! And there is no way to configure a setting for this, I'm having to do it every time I add the app.

I was a big proponent of Sidekick and was recommending it to others, I particularly loved the sessions feature, but it's been a big downgrade to my productivity, I regret my purchase and that I stuck with them for this long hoping for things to improve.

I'd not recommend this.

I found the app itself quite interesting. But obviously there is no way to manage the profile online. It's only possible if you are logged into the Sidekick browser. The problem with that is that we have team members and they regularly felt to non-proffessional mode.
And we also couldn't find any support site/form/address. So I contacted Sidekick via LinkedIn profile. After not getting any feedback we decided to request the refund....

Still no update! Sidekick uses Version 122.60.1.40405 (Official Build) (64-Bit). When will you provide a secure and up to date Chromium updated version? Payments do not work inside Sidekick, several pages are not working because of that outdated version. And it is a big security risk! Several users mentioned this already here inside the questions and review area. I bought your highest tier but right now it is not useable. Please inform us asap when an update will be released. Otherwise we will have to refund it! Once it has been updated to a secure and actual version I am willing to change my 1-Taco rating. The concept of Sidekick is a nice one but right now it is risky to use it.

I would love to keep using sidekick and have my team on it but a few issues keep coming up for me.

1. The chrome updates are slow. So for security this is a risk.
2. My time tracking doesn't support seeing the tabs that are being worked on so doesn't allow me to track productivity with my current subscription.
3. I have been unable to make certain payments using sidekick. The payment processors get an error and I have to contact support or nothing happens. When I tried it back in chrome the payment works.

While setting up the multiple workspaces and tabs takes a little while in the beginning, and you will centrally rearrange a few times, when you get to your final destination you will be so happy with the time saving you get out of this. I moved over from shift, as the lifetime deal was too good to give up. Make sure you do setup multiple workspaces as it removes a lot of clutter. Everyone needs a browser like sidekick if they use a computer every day.

You can register frequently used pages as apps and access them directly from the sidebar. By using workspaces or session groups depending on the situation, things get a lot less complicated and your focus improves a lot.

...but unfortunately customer support took more than one month to reply to very basic questions so i end up loosing the opportunity to upgrade the account on time.
I like the product so far but i'm kinda concerned about the lack of customer support. In general i do not think that it's distraction free but in general is a time saver when it comes to reach frequently used applications you can pin directly in the side-bar.

Sidekick has allowed for our Team to share websites, logins, and a seamless manner. Instead of taking a week to onboard a new team or board member, we have gotten the process down to just adding them to our sidekick account and adding their category. Onboarding is done.

I use multiple other browsers still, but for teamwork, sidekick is the only one that we use and we love it. Highly Recommended.